The Intel Cloud Services Lab (CSL) is focused on dependability and platform/service differentiation in cloud computing and virtualised and SDN-enabled networks; and on IT management framework processes for technology adoption.  Specific research topics include instrumentation and manageability of cloud and network infrastructures, open interface specifications, service level agreements, context awareness and digital preservation.

The lab’s research output includes usage models, prototypes, technologies and open standards which enable dependable cloud environments and support automatic discovery and selection of optima platform services; as well as a process-based framework for mapping IT improvement efforts.